Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mwcanineshop.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

As you browse the Site, we also collect information about:

  • Pages or products you view
  • Websites or search terms that referred you
  • How you interact with the Site

We refer to this information as Device Information.

We do not sell your personal information.

Technologies We Use

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device, often including an anonymous unique identifier
    Learn more: http://www.allaboutcookies.org
  • Log files — track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps
  • Web beacons, tags, and pixels — electronic files used to record how you browse the Site

Order Information

When you make or attempt to make a purchase through the Site, we collect certain information, including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information

We refer to this as Order Information.

Payment details are processed securely through third-party payment processors.
We do not store full credit card information.

How We Use Your Personal Information

We use Order Information to:

  • Fulfill orders placed through the Site
  • Process payments
  • Arrange shipping and delivery
  • Provide order confirmations and customer support
  • Communicate with you regarding your order
  • Screen orders for potential fraud or risk
  • Provide marketing or promotional communications (where permitted by your preferences)

We use Device Information to:

  • Screen for potential risk and fraud (including IP address)
  • Improve and optimize our Site
  • Analyze customer behavior and site performance
  • Measure the effectiveness of marketing and advertising

Sharing Your Personal Information

We share Personal Information with third parties only as necessary to operate our business.

Examples include:

We may also share limited personal information (such as name and shipping address) with third-party fulfillment partners solely for the purpose of producing and delivering your order.

We may disclose your Personal Information if required by law, regulation, or legal process, or to protect our rights.

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising here:

You can also opt out via the Digital Advertising Alliance:
http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access personal information we hold about you
  • Request corrections or updates
  • Request deletion of your data

To exercise these rights, please contact us using the information below.

Please note that your information may be transferred outside of Europe, including to Canada and the United States, to fulfill orders and operate our business.

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you request its deletion.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements.

Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us at:

info@mwcanineshop.com